Frequently Asked Questions

Here you will find some answers to your questions
In case you did not find your answer do not hesitate to contact us via our email support (at) alkhatwa (dot) com

Individuals


It's simple. After you're done registering, go to (My Account > My CV) and you can begin filling in information, step-by-step, through the different sections of your CV.

If you want to publish your CV, you need to make sure that you've filled out the first three sections of your CV. Once the [profile, Introduction and Education] sections are completed, you can go to the [My CV] section and click 'Publish' to publish it.
When you publish your CV, it will get listed on the CV Directory. You will be searchable by companies and the general public based on the information you provide on your CV.

However, you can choose to control who get to see your CV through your privacy settings. You may choose to allow only companies to see your published CV or part of it. It will not be visible to the public. you can choose the privacy to view your CV to your self only.
Yes, you can. If you’ve filled out your CV in any one language, you can easily switch to completing your CV in the other language. You will only need to add the information which needs translation since dates and locations will be translated automatically.

Once you’ve completed and published your CV in both languages, people viewing your English CV will see an indication telling them that you also have a CV in Arabic and vice versa.
Yes, you have a lot of control on how much information you share with people. You can decide what content of your published CV can be shared with public "Everyone", with companies or kept only for your own personal reference"Only me".
Once you have created and published a CV, you can apply to jobs by visiting the job’s page and clicking on ‘Apply to job’. You may apply to the same job a maximum of 3 times. It is recommended to add a cover letter when applying to jobs as this increases both interest in your application as well as your chances of being asked for an interview.
Absolutely. You could do this in multiple ways. You could print and submit it to potential employers. Or, you could download the PDF and email it to them as an attachment. Or you could even send them an email with the link to your CV on alkhatwa website online.
Alkhatwa is open to everyone. However, it is advisable to have a degree or relevant qualification to be selected by employers.


Companies


On Alkhatwa, we strongly encourage companies to be transparent in order to gain the trust of potential employees. Therefore, certain activities, such as posting jobs require that you publish your company information to complete your order.
A job post is vaild for 3 months from the date of purchasing.
Once your job post expires, it will be taken off the Job list. It will be moved to the [Expired Jobs] section on your ‘My Jobs’ page. From here, you may choose to either renew or delete it.
The Job Post in expired jobs will remain for 6 months then it well be canceled.
Contacts for applicants who applied to your job post will be visible for 14 days after the job post expires.
A Wasl package gives you CV credits. If you see a CV you like and you’d like to get in touch with the CV holder, you can instantly unlock his/her contact information using those credits.

However, contacts that are uncoverd by WASL will return hidden when the WASL package expire, even if the CV's are sorted in your briefcase.
Hence we advice that you save your CV's on your system.
By Default, you will be able to see the content which CV holder has made public. If you like their cv, you can use WASL package credits to unlock his contact information and communicate with them.


General


To purchase a service you first must register on alkhatwa, once you’ve added the required services to your [shopping cart], you can click on ‘Create an Order’. This will create an order for your purchase. Then you need to specify your payment method by Bank Transfer or by Credit Card.

Payment by Bank Transfer: after creating your order then you can make the transfer, we would like to ask you to enter the transaction details from the order page (Dashboard > My Orders > Details) to check confirmation of your payment.
You will be notified by Email when the service is enabled after the payment confirmation.

Payment by Credit Card: after creating your order and choosing payment by credit card, you will be transferred to the Bank payment gateway and their terms and safe privacy will be apply. Once the payment is through you will be notified by Email when the service is enabled after the payment confirmation.
Remote work is also known as ‘Working from home’ or ‘Working offsite’. In this case, the employee does not need to show up at a central place of work. He could even work from anywhere in the world.
To print PDF documents from the web, you need to have the (Adobe Reader) plugin installed for your browser. There is a good chance that you may already have it but in case it is not installed or has become corrupted, please try to download the latest Adobe Reader, install it and restart your browser.

Alternatively, you could just download the CV as a PDF and print that for similar results.